Client Overview:
Desert Cool Air Solutions is a family-owned HVAC company based in Phoenix, Arizona. They specialize in AC installation, emergency repairs, preventative maintenance, and smart thermostat upgrades for both residential and small commercial clients. Known for rapid response times and fair pricing, the company had a strong customer service reputation — but was barely showing up in local search results, especially during the busy summer season.
The Challenge:
Phoenix is one of the most competitive HVAC markets in the U.S. During peak season (May through September), search volume for “AC repair,” “HVAC emergency,” and “air conditioning installation” spikes dramatically — and local customers want immediate service from nearby, trusted companies.
At the time of onboarding, Desert Cool Air Solutions:
Ranked between positions 8–14 in Google Maps for all key service terms
Had only 31 reviews on Google, Yelp, and Angie’s
Received 80% of their new customers through word-of-mouth
Had no structured local service pages on their website
Were running Google Ads with a high cost-per-lead ($88 average)
Our Goal:
Boost their visibility in Google Maps and organic search in key Phoenix service areas during peak season, reduce their ad dependence, and increase booked jobs from local search.
Our Strategy: High-Intent Local SEO & Behavioral Engagement
1. Google Business Profile Optimization
Rewrote the entire business description using location-based keywords:
“Emergency AC repair Phoenix,” “same-day HVAC near Glendale,” “air conditioning installation Maricopa County”Added all HVAC services individually with detailed descriptions, availability, and seasonal notes.
Uploaded over 75 geo-tagged photos including team headshots, job sites, AC installs, and maintenance checkups.
Added Booking and Call buttons with UTM tracking for analytics clarity.
Created weekly Google Posts focused on seasonal topics: “How to prep your AC for a 110°F summer,” “Smart thermostat promos,” etc.
2. Website Content Expansion
Built dedicated service pages targeting both services and suburbs (e.g., “AC Repair in Scottsdale,” “HVAC Installation in Mesa,” “24/7 Emergency Cooling in Phoenix”).
Embedded Google Maps and HVAC-specific schema markup on every page.
Added call-tracking numbers and mobile-optimized “Get a Free Quote” sticky banners.
Created blog posts targeting long-tail queries:
“What to do when your AC blows hot air in Phoenix”
“Best smart thermostats for desert climates (2024)”
3. Review System and Reputation Signals
Implemented an SMS-based review follow-up system using job completion triggers.
Encouraged clients to mention their suburb and specific service in reviews (e.g., “AC repair in Gilbert was fast!”).
Cross-published reviews to website via a carousel + embedded Google Reviews widget.
4. Behavioral Signals and CTR Campaign
Ran a 3-week CTR improvement campaign targeting “HVAC repair Phoenix,” “AC install Mesa,” and “best HVAC near me.”
Drove high-intent clicks to the Google Maps listing to simulate organic user behavior.
The Results (in 45 days):
✅ Top 3 ranking on Google Maps for “HVAC repair Phoenix,” “AC install Phoenix,” and “emergency HVAC near me”
✅ 131% increase in phone calls directly from the Google Business Profile
✅ Review count jumped from 31 to 104, with a consistent 4.9-star rating
✅ Website traffic up by 76%, with 65% of leads coming from mobile users
✅ Booked jobs increased by 2.1X, allowing them to pause Google Ads entirely by Day 60
✅ Bounce rate decreased by 22% due to improved mobile UX and local relevance
Why It Worked
Phoenix HVAC clients don’t just want fast — they want local, trusted, and proven. Our strategy prioritized behavioral signals, local content, and trust triggers that align with how Google ranks in competitive service markets. The result? More exposure, more trust, and more booked jobs in the hottest time of the year.
Client Testimonial:
“We were spending thousands on ads and still invisible on Maps. Now we’re showing up everywhere — and we don’t need to chase leads anymore. You’ve literally changed the way we run our business.”